Reference number: CH000128

In Windows when clicking a file get 'Open With' prompt.

Issue:

In Windows when clicking a file get 'Open With' prompt'.

Cause:

1. The file is not associated with a program.
2. The program used to open the file is not installed on the computer.

Solution:

As shown in the below illustration, the Open With window may appear when a user attempts to open a file that Microsoft Windows does not know how to handle. If you believe you have a program capable of handling this file, locate the file within this window, highlight it and click ok. If you do not see the program listed, click the Other button and browse to the location of the program used to open this file.

If you wish to continue to use this program to open this type of file in the future check the "Always use this program to open this type of file" option.

Windows 95, 98, and NT Tip: If Windows is opening the file with the incorrect program users can press and hold the Shift key and right-click the file to get the "Open With" option to select a different program to open the file with. Other versions of Windows will always has this option available. 

Other Windows users: Other versions of Microsoft users can right-click the file and choose "Open With" without holding down the Shift key.

Additional information:

• If you are not sure what program should open this type of file see our file extension page for a listing of file extensions and the programs commonly used to open the files.
• If you would like to modify how a file is opened see document CH000572.
• If you are looking for information on how to view the contents of the file see document CH000429.